Terms & Conditions

General E-commerce Terms and Conditions
Effective Date: March 14, 2025
Last Updated: March 14, 2025

1. Introduction

Welcome to DKS. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

2. Eligibility

You must be at least 18 years old to use this website. By using this website, you confirm that you are legally capable of entering into a contract.

3. Payment Methods

We accept the following payment methods:

Online payment
Cash on Delivery (COD)
UPI
Debit Card
Credit Card
All prices are listed in Indian Rupees (INR).

4. Shipping and Returns

Orders are processed within a reasonable timeframe.
Returns are accepted within 7 days of receipt of the product, subject to our refund policy.
Customers are responsible for return shipping costs unless otherwise specified.

5. Refund Policy

Refunds will be issued per our refund policy. Refunds will be credited to the original method of payment. Certain conditions and exclusions may apply.

6. Changes to Offerings

We reserve the right to modify, discontinue, or change any products or services without prior notice.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our intellectual property or licensed to us. Unauthorized use is prohibited.

8. Account Suspension and Termination

We reserve the right to suspend or terminate user accounts that violate these terms or engage in fraudulent activities.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the High Court of Calcutta.

10. Contact Information

For any inquiries or concerns, please contact us:
Email: DKSlexicorn@gmail.com
Phone: 9433441423
Address: Fortis Kidney Institute, 109A, Rash Behari Ave, Dover Terrace, Ballygunge, Kolkata, West Bengal 700029

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.